Terms & Conditions
Welcome to Zawja. By accessing or using our website, you agree to be bound by the following terms and conditions. Please read them carefully before making a purchase.
General
Zawja is an online platform for the sale of abayas and handbags. By using our website, you confirm that you are at least 18 years old or have permission from a legal guardian.
Products & Descriptions
We strive to provide accurate product descriptions and images. However, colors may vary slightly due to screen settings. All sizes are approximate.
Pricing
All prices are listed in [insert currency, e.g., QAR/USD] and are inclusive of applicable taxes unless stated otherwise. We reserve the right to change prices at any time.
Order Confirmation
Once an order is placed, you will receive a confirmation email. This does not guarantee acceptance. We reserve the right to cancel or refuse any order due to stock issues or payment problems.
Shipping
Orders are processed within 1-3 business days. Delivery times may vary based on location. We are not responsible for delays caused by shipping carriers or customs.
Returns & Exchanges
Items may be returned or exchanged within 7 days of delivery, provided they are unused, unwashed, and in original packaging. Some items may be non-returnable (e.g., sale or custom items).
Payments
We accept various payment methods including credit/debit cards and Cash on Delivery (where available). All transactions are securely processed.
Intellectual Property
All content on Zawja including images, logos, and product designs is the property of Zawja and may not be used without written permission.
Limitation of Liability
Zawja shall not be liable for any indirect or consequential loss arising from the use of our website or products.
Privacy
We value your privacy and handle your personal information in accordance with our Privacy Policy. Your data is used only for order processing and communication.